Privacy Policy
1. Introduction
Cheshire Bowel Clinic is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Cheshire Bowel Clinic
Wilmslow, United Kingdom
3. Personal Data We Collect
- Name
- Email address
- Telephone number
- Enquiry details submitted via contact forms
- Newsletter subscription details (name, email address, subscription date, and opt-in consent record)
- Technical data such as IP address and browser information
4. Health Information
If you contact us regarding treatment, we may process health-related information. This is treated as special category data and is processed only with your explicit consent or where permitted by UK law for medical purposes.
5. How We Use Your Data
- Respond to clinical and general enquiries
- Provide information about our medical and surgical services
- Send informative newsletters, colorectal health advice, and clinic news (only where you have explicitly opted in)
- Improve our website and services
- Meet legal, clinical governance, and regulatory obligations
6. Google Analytics
This website uses Google tracking technologies (such as Google Analytics) to collect anonymised information about website usage.
This data helps us understand how visitors use our website and improve the user experience. You can opt out of Google Analytics tracking through your browser settings or relevant opt-out tools.
7. Data Sharing
We do not sell your personal data. We may share data with trusted service providers who support our website and IT systems, or where legally required.
8. Data Retention
We retain enquiry data only for as long as necessary, typically up to 12 months. Newsletter subscription data is retained until you choose to unsubscribe or request deletion. Medical records are retained in accordance with UK healthcare retention requirements.
9. Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, withdraw your consent at any time (including 1-click unsubscription from our newsletter emails), and lodge a complaint with the Information Commissioner’s Office (ICO).
10. Data Security
We use appropriate technical and organisational measures to protect your personal data.
11. Changes to This Policy
This policy may be updated from time to time. The latest version will always be available on this page.